Privacy policy
Privacy policy of CSONS
CSONS is committed to protecting the personal information of its customers. This privacy policy describes how personal information is collected, used and protected. By using our services, you consent to the practices described in this policy.
Collection of personal information
CSONS collects various types of personal information to provide an optimal shopping experience. This information may include:
- First and last name
- Delivery and billing address
- Email address
- Telephone number
- Payment information
Use of personal information
The personal information collected is used for the following purposes:
- Processing and shipment of orders
- Payment management and fraud prevention
- Communicating with customers about their orders and our product range
- Improving our customer service and responding to requests
- Sending information about new products, promotions and events (with customer consent)
Sharing of personal information
CSONS does not sell, rent or share personal information with third parties, except in the following cases:
- With third-party service providers that process payments and ship orders
- When required by law or to comply with legal process
- To protect the rights, property or safety of CSONS, its customers or the public
Security of personal information.
CSONS implements appropriate security measures to protect personal information from unauthorised access, modification, disclosure or destruction. These measures include:
- The use of encryption technologies for payments
- Restricted access to personal information to those employees and partners who need the information to provide our services
Retention of personal information
CSONS retains personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
Customers' rights
Customers have certain rights under applicable law in relation to their personal information, including:
- Right of access: Customers can request a copy of their personal data held by CSONS.
- Right to rectification: Customers can request to correct inaccurate or incomplete personal data.
- Right to deletion: Customers may request that their personal data be deleted, subject to legal retention periods.
- Right to withdraw consent: Customers may withdraw their consent to the processing of personal data at any time.
Cookies and similar technologies
CSONS uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track website usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to privacy policy
CSONS may update this privacy policy from time to time. Changes will be published on this page with an updated date. Customers are advised to check this page regularly to be aware of any changes.
Contact details
For questions about this privacy policy or to exercise your rights in relation to personal data, please contact CSONS at the following address:
Email: info@csons-london.com
CSONS is committed to protecting its customers' privacy and to handling personal data responsibly and securely.